FAQ

Frequently Asked Questions (FAQ)

About the Art & Artist

  • Who is behind Curvedpedal?
    I'm a Photoshop artist and streamer from Sweden with a dream of making art and streaming my full-time job. Curvedpedal is where I share my artwork beyond the stream.
  • How do you create your artwork?
    I use Photoshop to transform pictures of real animals into unique artwork inspired by anime and cartoon characters—giving familiar characters an animal twist! Every piece is 100% digitally hand-crafted with individual care rather than created through automated AI tools.
  • Do you stream your creative work?
    Yes! Streaming is part of what I do alongside creating Photoshop artwork. Thanks to everyone who stops by to watch and support my creative journey.
  • How can I support your work?
    Buying from the store directly supports my goal of making art and streaming my full-time career. Watching my streams and sharing my work are also wonderful ways to show your support!

Shipping & Orders

  • Where do you ship from, and how long does shipping take?
    All orders are carefully packaged and shipped directly from our studio in Partille, Sweden.Sweden: 2–4 business daysInternational: 4–13 business days
    (Total estimated delivery time: 5–15 business days including processing time).
  • Where can I find details about a product?
    Check the description on each individual product page for specific item details. If you have any questions before placing an order, please reach out via our [Contact Page].
  • Who should I contact about my order?
    Please use our [Contact Page] and include your order number and question so I can assist you right away.

Returns, Refunds & Payments

  • What if something is wrong with my order or it arrives damaged?
    Please contact me immediately with your order number and a description of the issue. If an item arrives damaged during transit, please include clear photos of both the item and the packaging so I can resolve it for you quickly.
  • What is your full return and refund policy?
    We want you to be completely satisfied with your order. For complete step-by-step instructions, timeframes, and eligibility requirements, please view our dedicated [Refund Policy] page.
  • Can I request an order change or cancellation?
    Please get in touch as soon as possible with your order number and the change you'd like to make. I'll check what stage your order is in to confirm what changes are possible.
  • What payment methods do you accept?
    We accept all major credit cards and secure online payment options supported by Shopify at checkout. All payment transactions are fully encrypted and securely processed.